LOVEJOY Tool Company, Inc. 800-843-8376



Customer Letter of Services provided by LOVEJOY Tool Company



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To Our Valued Customer & Friends,

Thank you for your continued interest in Lovejoy Tool Company, Inc. Both, as an Original Equipment Manufacturer (OEM) of cutting tools and a Contract Manufacturing Service provider (SIC 3545).

Since 1917, we have been a world leader in the designing and the manufacturing of milling cutters and related manufacturing services.

We are proud of the strides we have made within our organization, to meet or exceed the technological demands of our industry. To assure our customers of a superior and cost effective product, we have implemented a Documented Quality Management Systems designed for the elimination of quality deficiencies. This Quality Planning process meets or exceeds the requirements of Ford Q-101 Certification, which we received in November of 1991 and Caterpillar's Certified Quality Supplier, of which Lovejoy has been a certified member for over fifteen consecutive years. In 2000 we received ISO-9001-1994 Certification. We are now working toward implementing a Lean Manufacturing Program and have re-certified to ISO-9001-2000. This will allow us to offer you, the "full service" capabilities of an OEM Company at the prices, quality and delivery of a "lean" Manufacturing Services Company.

Our capabilities include the resources to: make a part to your drawing, perform a single machining operations reverse engineer or re-manufacturer an existing part or design and manufacture a complete part. The resources of our manufacturing services include; CAD, CNC Machining Centers and Lathes, I.D., O.D. and Surface Grinding, Heat Treating, Wire EDM Services, a "Clean Assembly" area and a "Clean Room" inspection and gage facility that is supported by a Brown & Sharpe, Coordinate Measuring Machine. We also have on site a plating service and a degreed metallurgist with metallurgical testing and analysis capabilities.

This is only a brief summary of our capabilities, of which we are continuously improving and upgrading to meet our customers needs.

If there are any questions concerning our facilities or capabilities, do not hesitate to call me or again look at our web site www.lovejoytool.com

Sincerely,


Tyler Stearns (800) 843-8376 x225
Manufacturing Services


LOVEJOY is an ISO 9001 certified company!